Industry Consolidation

By Michael Potters* and Joe Howie
 

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Whether you’re employed by a litigation support provider, use or resell services or software provided by a litigation support provider or just simply want to know what types of employment opportunities may be available in upcoming years, you ought to be aware of the ongoing consolidation in the industry. The boom in electronic discovery brought about by the increasing volume of ESI, the new Federal Rules of Civil Procedure, Sedona and the various discovery sanctions cases have all come together to create a $4 billion dollar industry. As the volume of data being processed escalates, along with the costs associated with the processing, litigation support has become more important to companies in a number of markets, including enterprise content management, data storage hardware, data hosting services, consulting services, facilities management, records archiving, legal process outsourcing and legal publishing.

The following table lists some of the acquisitions that have been made in the litigation support or closely related industries.

Approx. Date Acquiring Acquired
30_Oct_2008 LexisNexis IDEX Inc. (expert witness data)
14 Oct 2008 Planet Data Solutions Inc. Cerulean LLC
26 Sept 2008 Alexander Gallo Holdings LLC The Hobard West Group (parent company of Esquire Litigation Solutions, Esquire Deposition Services and DepoNet)
28 Aug 2008 Edmond Scientific Company Access Litigation Support Services (NatiVIEW)
27 Aug 2008 Ricoh Co. Ikon Office Solutions ($1.6 B)
24 July 2008 Interwoven Inc. Discovery Mining Inc. ($36 M)
10 June 2008 FTI Consulting Inc. Attenex Corp. ($88 M)
5 June 2008 Electronic Evidence Discovery Inc. Daticon LLC
3 June 2008 Integreon Managed Solutions Inc. Datum Legal Inc.
20 May 2008 Scarab Consulting DigIT Technologies, LIT Group and RLS Legal Solutions
6 Dec 2007 Seagate Technology MetaLincs ($82 M)
31 Oct 2007 Iron Mountain Inc. Stratify Inc. ($158M)
3 July 2007 Autonomy Corporation plc (London stock exchange) ZANTAZ Inc. ($375 M)
30 May 2007 Anacomp Inc. CaseLogistix Inc.
1 March 2007 Merrill Corporation Lextranet
5 Jan 2007 The Thomson Corp. Baker Robbins & Company
2 Nov 2006 Oracle Corporation Stellent Inc. ($440 M) (provides Outside In native file processing software used in many review systems)
6 Oct 2007 Oce N.V. CaseData Inc.
4 June 2007 Document Technologies Inc. (“DTI”) Skyline Legal Technologies
28 Sept 2006 Thomson Corporation LiveNote Technologies
10 Aug 2006 IBM FileNet Corporation ($1.6 B)
24 July 2006 LexisNexis Dataflight (Concordance™)
24 July 2006 LexisNexis CaseSoft (CaseMap and TimeMap)
14 June 2006 Xerox Corporation Amici LLC ($174 M)
24 April 2006 Pitney Bowes Inc. Ibis Consulting Inc. ($67 M)
24 Jan 2006 Integreon Electronic discovery services business from Bowne
21 Nov 2005 Merrill Corporation WordWave Inc. (court reporting)
Aug 2005 Williams Lea (UK based, majority stake held by Deutsche Post) Uniscribe ($36 M)
17_March_2005 Thomson Corporation Hildebrandt International
4 March 2005 Pitney Bowes Mangement Services CompuLit Inc.
23 Feb 2005 FTI Consulting Inc. Ringtail Solutions Group ($35 M)
21 Dec 2004 SPI Litigation Direct i-Base Data Services
1 Dec 2004 Wolters Kluwer Summation Legal Technologies Inc.
Oct 2004 Williams Lea Bowne Business Solutions ($190.8 M)
17 Aug 2004 ZANTAZ Inc. Steelpoint Technologies
18 May 2004 Marsh & McLennan Companies Inc. Kroll Inc. ($1.9 B)
14 May 2004 Kroll Inc. through Kroll Ontrack Inc. Quorum Litigation Services LLC ($39 M)
15 July 2003 LexisNexis U.S. Applied Discovery
24 Nov 1997 Oce N.V. Archer Management Services
28 Feb 1998 Uniscribe Professional Services Aspen Systems-Litigation Support (from Lockheed Martin Corp.)
1 Dec 1997 Bowne & Co. J. Feuerstein Systems division of DocuCon Inc. ($6.5 M)
16 March 1994 DocuCon Inc. J. Feuerstein Systems Inc. (Litigator’s Notebook)

Litigation support is an example of a market that is becoming increasingly global, a phenomenon that is perhaps best described in Thomas Friedman’s The World is Flat: A Brief History of the Twenty-First Century (now out in release 3.0). Cities in which the above acquiring companies have offices include Mumbai, London and Toronto as well as New York, Chicago and Los Angeles.

Any given acquisition can have multiple impacts depending on your relationship to the acquiring or acquired companies, e.g.

  • Acquisitions often result in turnover among the project managers and other support staff that clients have grown to depend on resulting in a lack of project continuity
  • Resellers of software can find themselves competing against the new owner of the software publisher
  • Pricing and licensing terms can change, not always in a manner that is beneficial to clients
  • Product development may be suspended during the post-acquisition absorption process and then may be renewed, accelerated or redirected
  • Conflicts of interest can be created when providers for plaintiff and defendant merge

Acquiring companies can be looking for various benefits when acquiring a company, e.g.

  • Installed base to which acquiring companies products could be sold
  • Feet-on-the-street, i.e. an existing sales force
  • Technology to differentiate services or hardware offerings
    • Consulting companies looking for technology
    • Hardware looking for software
    • Technology looking for consulting opportunity
  • Revenue
  • Offshore companies looking for domestic distribution
  • Geographic market expansion
  • Vertical market expansion

Whether a company will be acquired or continue organic growth is probably mostly determined by the “DNA” of the founders, e.g. did they start their careers in litigation support or are they serial entrepreneurs. In any event, companies with a track record of success in litigation support will be almost certain to attract significant acquisition interest. Companies to watch in the upcoming year:

  • Clearwell
  • Equivio
  • Recommind
  • Guidance Software (Encase)
  • Wave Software (Trident)
  • kCura (Relativity)

The largest potential market disruptions may well come from Google or Microsoft. Note that Google is already offering e-mail archiving services as well as “cloud” computing services.

  *Michael Potters is CEO and Managing Partner at the Glenmont Group, www.GlenmontGroup.com.
 

This article appeared originally in the January 2009 ALSP Update, the monthly publication of the Association of Litigation Support Professionals and is reprinted with permission. Read more about this nonprofit membership organization at www.alsponline.org.

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